Q1：Apo Go/Mo 可用在哪些設備上? What devices can Apo Go/Mo be used on?
可支持在所有的安卓設備，例如：電視盒、手機、平板等設備上使用。
Support for use on all android device, exp: Tvbox, mobile phones and tablets.
Support for use on all android device, exp: Tvbox, mobile phones and tablets.
Q2：用戶名和密碼哪裡獲取？ Where is the username and password?
在購買後我們的客服會收到授權碼，輸入授權碼時，會自動生成賬號和密碼。 請不要忘記屏幕截圖以便切換設備
After the purchase, will received authorised code. When key in code, will auto generate account and password. Pls don't forget to take a screen shot to switch device.
Q3：如何購買？ How to buy?
在配套方面選擇想要的配套後，填寫您的資料並在付款後將在5-10分鐘內會收到您的授權碼；如果長時間沒有收到，可以聯繫我們的客服人員給予協助。
After selecting the package, please fill in your information and receive your authorization code within 5-10 minutes after payment; if you have not received it for a long time, you can contact our customer service staff for assistance.
After selecting the package, please fill in your information and receive your authorization code within 5-10 minutes after payment; if you have not received it for a long time, you can contact our customer service staff for assistance.
Q4：有幾種付款方式？How many payment methods are there?
可以使用信用卡，借記卡或者通過FPX的在線銀行來付款。
Payment can be made by credit card, debit card or FPX Online Banking.
Payment can be made by credit card, debit card or FPX Online Banking.
Q5：付款後收不到授權碼怎麼辦？ What should I do if I cannot receive the authorization code after payment?
聯繫我們的客服，提交購買截圖以及email。
Contact customer service, submit or screenshots yours purchase receipt and provide email.
Contact customer service, submit or screenshots yours purchase receipt and provide email.
Q6：購買了授權碼，在哪裡輸入？ After purchased the authorization code, where can I key it?
進入個人中心-賬號授權，輸入購買到的授權碼，提示授權成功後退出應用重新進入就可以了。
Enter to personal center-account authorization, enter the purchased authorization code, prompt the successful authorization, exit the application and re-enter.
Q7：配套Base和配套Plus有什麼區別？What is the difference between package Base and package Plus?
配套Plus是包含成人影院，配套Base不包含成人影院，其餘內容是一致的
package Plus is include 18+ content, package Base without contain 18+ content and the rest is consistent.
package Plus is include 18+ content, package Base without contain 18+ content and the rest is consistent.
Q8：如果設備壞了，需要更換設備應該怎麼操作？ If the device is broken, how do I need to replace the device?
購買的授權碼可以無限制不限次數的遷移到另一台設備。舉例：在設備A登陸後，要登陸在設備B的話，在個人賬戶中的賬戶卡裏面先截圖，然後在設備B輸入賬號和密碼就可以了，可以無限制不限次數的遷移到另一台設備
The purchased authorization code can be migrated to another device unlimited times. Example: After device A is logged in, if you want to log in to device B, first take a screenshot in the account card in your personal account, and then enter the account number and password on device B, and you can migrate to another device unlimited and unlimited times.
Q9：最新版本安裝不成功是什麼原因？ What is the reason for the unsuccessful installation of the latest version?
如果之前有安裝過Svi Go/Mo的版本，需要先卸載原有的版本，再安裝Svi Go/Mo的最新版本
If you have previously installed an old version of Svi Go/Mo, you need to uninstall and download again the latest version.
If you have previously installed an old version of Svi Go/Mo, you need to uninstall and download again the latest version.
Q10：卸載原先的舊版本並安裝最新版本，之前的授權碼是否仍然有效？Uninstall the old version to install the latest version, is the authorised code still valid?
卸載舊的版本再安裝新版本，原先的授權碼會是仍然有效的，只要還在有效期內，就不需要在重新輸入會員碼。建議卸載前，請先到個人賬戶裏的賬戶卡先截圖，以防丟失了您的個人賬號和密碼。
Uninstall the old version and install the latest version. The original member code will still be valid. As long as it is still valid, you do not need to re-enter the member code.
Uninstall the old version and install the latest version. The original member code will still be valid. As long as it is still valid, you do not need to re-enter the member code.
Q11：輸入授權碼出現“此授權碼只允許在同一設備進行激活”的提示時，如何解決？ How to solve the prompt when entering the authorization code that "This authorization code is only allowed to be activated on the same device"?
只要退出應用重新進入，這個授權碼就生效了，這個提示是說明輸入完授權碼，您連續按了幾次確定出現的提示，如果未解決，請截圖您購買的授權碼聯繫客服
Exit the application and re-enter, this authorization code will take effect. This prompt is to indicate that the authorization code has been entered. You have pressed the prompt several times to confirm the prompt. If it is not resolved, please take a screenshot of the authorization code you purchased and contact customer service.
Exit the application and re-enter, this authorization code will take effect. This prompt is to indicate that the authorization code has been entered. You have pressed the prompt several times to confirm the prompt. If it is not resolved, please take a screenshot of the authorization code you purchased and contact customer service.
Q12：Apo Go/Apo Mo要求安卓版本多少？Apo Go/Apo Mo require what android version?
建議設備是安卓版本5.0或以上，如果不確定自己的設備能否支援，可以向我們的客服索取測試號。
It is recommended that the device is Android version 5.0 or above. If you are not sure whether your device can support it, you can obtain a test number from our customer service.
It is recommended that the device is Android version 5.0 or above. If you are not sure whether your device can support it, you can obtain a test number from our customer service.
Q13：購買賬號后，是否接受退款？Will accept a refund after purchasing an account?
我們不接受人爲喜好而退款，包括是設備無法支援等原因，建議購買前請先參考我們的購買須知和關於APO移動版的Q&A，也建議購買前先於我們的客服索取一天的測試號測試後，再進行購買。
*下單並付款后相同于接受我們的協議與條規。We do not accept refunds based on human preferences, including reasons that the device cannot be supported. We recommend that you refer to our purchase instructions and about our Apo Go/Apo Mo Q&A before purchasing. We also recommend that you obtain a test number from our customer service before purchasing After the test, purchase again.
* After placing an order and paying, it is the same as accepting our agreement and rules.
*下單並付款后相同于接受我們的協議與條規。We do not accept refunds based on human preferences, including reasons that the device cannot be supported. We recommend that you refer to our purchase instructions and about our Apo Go/Apo Mo Q&A before purchasing. We also recommend that you obtain a test number from our customer service before purchasing After the test, purchase again.
* After placing an order and paying, it is the same as accepting our agreement and rules.
